Privacy Policy

Updated Jun 1, 2026

1. Privacy Policy Overview

BIOCLINICAUSA (“BIOCLINICAUSA,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, purchase our products, create an account, subscribe to communications, or otherwise interact with us through bioclinicausa.com and related services.

By using our website or providing information to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the website or provide personal information to us.

2. Information We Collect

We may collect personal information that identifies, relates to, describes, or could reasonably be associated with you. This may include your name, email address, phone number, billing address, shipping address, order details, account information, payment-related information, and communication preferences.

Information You Provide Directly

We collect information you choose to provide when you place an order, create an account, contact customer service, subscribe to our newsletter, participate in promotions, submit reviews, or communicate with us.

Information Collected Automatically

When you visit our website, we may automatically collect information such as your IP address, browser type, device type, pages viewed, referring website, time spent on the site, and other usage data.

Information From Third Parties

We may receive information from service providers, payment processors, marketing partners, analytics providers, shipping carriers, social media platforms, or other third-party tools used to operate and improve our website and services.

3. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Provide customer support
  • Create and manage customer accounts
  • Send order confirmations, shipping updates, and service messages
  • Send marketing emails, promotions, and product updates when permitted
  • Improve our website, products, services, and customer experience
  • Personalize content, offers, and recommendations
  • Prevent fraud, unauthorized transactions, and security issues
  • Comply with legal, regulatory, and business obligations

4. Cookies and Tracking Technologies

BIOCLINICAUSA may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, remember your preferences, understand customer behavior, improve site performance, and support marketing efforts.

Cookies are small data files stored on your browser or device. They may help remember items in your cart, keep you logged in, understand how visitors use our website, and provide more relevant content or advertising.

Types of Cookies We May Use

  • Essential Cookies: Required for checkout, cart, login, security, and website functionality.
  • Performance Cookies: Help us understand website traffic, page performance, and visitor behavior.
  • Functional Cookies: Remember preferences and improve the browsing experience.
  • Marketing Cookies: May be used to deliver relevant advertising or measure campaign performance.

You can manage cookie settings through your browser. If you block certain cookies, some website features may not function properly.

5. How We Share Information

We do not sell your personal information for money. We may share information with trusted third parties only as needed to operate our business, provide services, complete transactions, and improve the customer experience.

We may share information with:

  • Payment processors
  • Shipping and fulfillment partners
  • Email and SMS marketing platforms
  • Website hosting and technology providers
  • Analytics and advertising partners
  • Customer support providers
  • Legal, compliance, or fraud prevention partners when necessary

6. Payments and Order Processing

When you make a purchase, payment information is processed by third-party payment processors. BIOCLINICAUSA does not store your full credit card number on our own systems.

We may store order details, billing and shipping information, and limited payment-related details necessary for order processing, customer service, refunds, fraud prevention, and recordkeeping.

7. Email Marketing and Promotions

If you subscribe to our newsletter or marketing communications, we may use your name, email address, and preferences to send product updates, promotions, skincare and haircare education, special offers, and brand news.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails. Even if you opt out of marketing messages, we may still send transactional messages related to orders, account activity, customer service, or legal notices.

8. Your Privacy Choices

Depending on where you live, you may have rights regarding your personal information. These rights may include the ability to request access, correction, deletion, or restriction of certain personal information.

You may also update your account information, unsubscribe from marketing emails, adjust browser cookie settings, or contact us with privacy-related requests.

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, online system, or method of transmission is completely secure.

10. Children’s Privacy

Our website and products are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

BIOCLINICAUSA
CA, USA
Email: info@bioclinicausa.com